Privacy Policy - SuperStay

SuperStay Rentals LLC Privacy Policy

Effective Date: September 22, 2026

SuperStay Rentals LLC (“SuperStay,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit superstayrentals.com and related webpages, forms, and online services (collectively, the “Website”).

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, including:

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name;
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email address;
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telephone number;
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mailing or property address;
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company or organization name;
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information submitted through contact, inquiry, lead, consultation, or other forms;

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communications with us; and
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any other information you voluntarily provide.

We may also automatically collect information when you use the Website, including:

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IP address;
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browser and device information;
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operating system;
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device and advertising identifiers;
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approximate location derived from IP address;

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referring website;
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pages viewed;
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links clicked;
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Website interactions;
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dates and times of visits;
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cookie identifiers;
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conversion events; and
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other analytics, diagnostic, and usage information.

We may also receive information from advertising providers, analytics providers, social media platforms, referral sources, service providers, publicly available sources, and other third parties.

2. How We Use Information

We may use information we collect to:

operate, maintain, secure, and improve the Website;

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respond to inquiries and requests;
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communicate with you;
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provide information about SuperStay and our services;

identify and communicate with prospective customers;

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personalize Website content;
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perform analytics;
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understand Website traffic and usage;
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measure advertising performance;
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attribute leads and conversions to advertising campaigns;

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create and analyze marketing audiences;
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conduct advertising, remarketing, and retargeting;

improve our marketing and business operations;

detect and prevent fraud, abuse, or security incidents;

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enforce our Terms of Use;
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protect our legal rights;
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comply with legal obligations; and
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evaluate or complete mergers, acquisitions, financing, restructuring, sales, or other business transactions.

We may use information for other purposes reasonably related to the circumstances in which it was collected or as otherwise permitted by law.

3. Marketing Communications

If you provide your contact information, we may use it to communicate with you regarding SuperStay, our services, promotions, opportunities, or related information, subject to applicable law.

You may unsubscribe from marketing emails using the unsubscribe link included in the email.

If you separately consent to receive text messages or marketing calls, those communications may be subject to additional consent disclosures.

Opting out of marketing communications does not prevent us from responding to inquiries you initiated or sending non-promotional communications.

4. Cookies, Pixels and Tracking Technologies

SuperStay and third-party providers may use cookies, pixels, tags, scripts, device identifiers, server-side tracking, and similar technologies.

These technologies may be used to:

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operate and secure the Website;
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remember preferences;
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analyze Website usage;
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measure Website performance;
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identify traffic sources;
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measure advertising effectiveness;
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track conversions;
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create advertising audiences;
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personalize marketing;
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deliver advertising on third-party websites and platforms; and

remarket or retarget advertisements to Website visitors.

We may use technologies and services provided by companies such as Google, Meta, TikTok, and other analytics, advertising, marketing, and technology providers.

These providers may receive information such as your IP address, device information, browser information, cookie identifiers, advertising identifiers, Website activity, approximate location, referring URLs, and conversion information.

Some third parties may combine information collected through the Website with information obtained from other websites, applications, devices, or sources, subject to their own privacy policies.

5. Advertising and Data Sharing

SuperStay may use personal information and Website activity for advertising, analytics, audience development, conversion tracking, attribution, remarketing, and cross-context behavioral advertising.

SuperStay does not sell personal information in exchange for money.

However, certain advertising or analytics disclosures may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws, even when no money is exchanged.

Information disclosed for these purposes may include:

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identifiers;
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Internet or electronic activity;
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IP address;
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device and browser information;
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advertising identifiers;
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approximate location;
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commercial or inquiry information; and
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inferences regarding interests or preferences.

Recipients may include advertising networks, social media platforms, analytics companies, marketing platforms, and other technology providers.

6. Your Privacy Choices

Where required by applicable law, you may have the right to opt out of certain advertising-related uses or disclosures of your personal information.

SuperStay may provide a “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link or privacy-preference tool through the Website.

You may also be able to manage cookies through Website controls or your browser settings.

Where required by law, SuperStay will recognize qualifying browser-based opt-out preference signals, including Global Privacy Control (GPC).

Traditional browser “Do Not Track” signals are not universally standardized, and the Website may not respond to traditional DNT signals unless required by applicable law.

Disabling advertising technologies does not necessarily mean you will stop seeing advertisements. Advertising may simply become less personalized.

7. How We Disclose Information

We may disclose information to:

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website hosting providers;
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cloud providers;
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customer relationship management providers;

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advertising and marketing providers;
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analytics providers;
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telecommunications providers;
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IT and cybersecurity providers;
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fraud-prevention providers;
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consultants;
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attorneys;
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accountants;
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insurers;
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business partners;
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affiliates; and
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other service providers supporting our operations.

We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect SuperStay or others, prevent fraud, enforce agreements, or establish or defend legal claims.

8. Business Transactions

Personal information may be disclosed, transferred, or made available as part of an actual or proposed:

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merger;
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acquisition;
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financing;
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investment;
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restructuring;
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reorganization;
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sale of assets;
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sale of equity;
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bankruptcy; or
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other corporate transaction.
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Information may constitute a business asset transferred in connection with such a transaction, subject to applicable law.

9. Aggregated and Deidentified Information

We may create aggregated, anonymized, or deidentified information from information we collect.

To the extent such information is not considered personal information under applicable law, we may use or disclose it for any lawful purpose.

10. Information You Submit

You are responsible for information you choose to submit through the Website.

Please do not submit unnecessary sensitive information such as:

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Social Security numbers;
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financial account credentials;
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passwords;
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medical records;
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biometric data; or
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other highly confidential information unless specifically requested.

If you voluntarily submit information we did not request, we may process, retain, or delete it as reasonably necessary and as permitted by law.

11. Data Retention

We may retain personal information for as long as reasonably necessary for our business, operational, legal, security, recordkeeping, or compliance purposes.

Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, and business needs.

We are not obligated to retain information for any specific period unless required by law.

12. Security

We may use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, network, server, transmission method, or storage system is completely secure.

Accordingly, SuperStay does not guarantee the absolute security of information transmitted to or stored by us.

You are responsible for taking reasonable precautions to protect your devices, accounts, and information.

13. Third-Party Websites and Services

The Website may contain links, integrations, embedded content, social media tools, maps, videos, widgets, or other features provided by third parties.

SuperStay does not control and is not responsible for the privacy, security, or data practices of third parties.

This Privacy Policy does not apply to third-party websites or services.

14. Children's Privacy

The Website is intended for adults and is not directed to children under 13.

SuperStay does not knowingly collect personal information from children under 13 through the Website.

If we learn that such information was collected without legally required consent, we may delete it.

15. U.S. State Privacy Rights

Residents of certain U.S. states may have privacy rights under applicable law, including the right to:

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request access to personal information;
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request deletion;
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request correction;
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obtain a portable copy of certain information;

opt out of certain sales or sharing of personal information;

opt out of targeted or cross-context behavioral advertising;

limit certain uses of sensitive personal information; and

appeal certain privacy-request decisions.

These rights are subject to applicable legal definitions, exemptions, exceptions, verification requirements, and limitations.

Nothing in this Privacy Policy grants rights beyond those provided by applicable law.

16. California Privacy Notice

To the extent the California Consumer Privacy Act, as amended (“CCPA”), applies to SuperStay or the applicable processing activity, California residents may have additional rights.

Categories of Personal Information

We may collect:

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identifiers;
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customer-record information;
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commercial information;
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Internet or electronic network activity;

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approximate geolocation information;
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professional information;
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inferences; and
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other information submitted through Website forms or communications.

Sources

We may collect information from:

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you;
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your device or browser;
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cookies and tracking technologies;
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advertising providers;
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analytics providers;
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social media platforms;
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referral partners;
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service providers;
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business partners; and
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publicly available sources.
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Purposes

We may use this information for:

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Website operation;
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customer communications;
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lead generation;
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marketing;
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advertising;
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analytics;
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conversion measurement;
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security;
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fraud prevention;
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internal administration;
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legal compliance; and
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business transactions.
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Sale and Sharing

SuperStay does not sell personal information in exchange for money.

SuperStay may use advertising, social media, analytics, conversion-tracking, and similar technologies that may constitute “selling” or “sharing” under California law.

California consumers may exercise applicable opt-out rights through the Your Privacy Choices or Do Not Sell or Share My Personal Information mechanism available on the Website or through a qualifying GPC signal.

SuperStay does not knowingly sell or share personal information of consumers under 16 without legally required authorization.

California Consumer Rights

Where applicable, California residents may have the right to:

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know or access personal information;
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request deletion;
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request correction;
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opt out of sale or sharing;
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limit certain uses of sensitive personal information; and

exercise privacy rights without unlawful discrimination.

These rights are subject to applicable exemptions and verification requirements.

17. Exercising Privacy Rights

Where applicable, privacy requests may be submitted through:

Website: superstayrentals.com
Email: hello@superstayrentals.com
Privacy Choices: Through the privacy controls available on the Website

We may request information reasonably necessary to verify your identity or authority before processing a request.

We may deny or limit requests where permitted by law, including where we cannot reasonably verify identity, an exemption applies, or the request is excessive, fraudulent, or legally unsupported.

Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.

18. Legal Exceptions

Nothing in this Privacy Policy requires SuperStay to disclose, delete, correct, or otherwise process information where applicable law permits or requires us not to do so.

SuperStay reserves all exemptions, defenses, exceptions, and limitations available under applicable law.

19. Policy Changes

We may update this Privacy Policy from time to time.

When changes are made, we may update the Effective Date at the top of this Policy.

Changes become effective when posted unless applicable law requires additional notice or consent.

You should periodically review this Privacy Policy for updates.

20. Terms of Use

Your use of the Website is also subject to SuperStay's Terms of Use.

To the fullest extent permitted by law, matters relating to Website use that are not governed by mandatory privacy law are subject to the Terms of Use, including applicable provisions regarding disclaimers, limitations of liability, dispute resolution, arbitration, and governing law.

Nothing in the Terms of Use or this Privacy Policy waives rights that cannot legally be waived.

21. No Guarantee or Expanded Obligation

This Privacy Policy describes SuperStay's privacy practices and legal obligations.

Except where expressly required by law, this Policy does not create warranties, guarantees, fiduciary duties, or contractual obligations regarding the security, preservation, availability, confidentiality, or retention of information beyond those imposed by applicable law.

22. Contact Us

For privacy-related questions or requests, contact:

SuperStay Rentals LLC
Website: superstayrentals.com
Email: hello@superstayrentals.com